Refund policy

DUE TO PRODUCTION TIME SOME ITEMS MAY SHIP LATER THAN EXPECTED.

ELIGIBLITY & REQUIREMENTS

ALICE HOLLYWOOD® DOES NOT ACCEPT RETURNS UNLESS AN ITEM IS DAMAGED OR DEFECTIVE. ALL SALES ARE FINAL ON ALL DISCOUNTED ITEMS/PROMOTIONS.

DOMESTIC RETURNS

IN THE CASE THAT AN ITEM IS RECEIVED DAMAGED OR DEFECTIVE PLEASE EMAIL THE FOLLOWING TO START A RETURN: INFO@ALICEHOLLYWOOD.COM

INTERNATIONAL RETURNS

PLEASE BE ADVISED THAT INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS DUTIES AND/OR BROKERAGE FEES IN ADDITION TO SHIPPING COSTS FOR RETURNS. TO START A RETURN EMAIL: INFO@ALICEHOLLYWOOD.COM

REFUNDS AND EXCHANGES WILL NOT BE PROCESSED UNTIL ITEMS ARE RETURNED AND INSPECTED BY OUR WAREHOUSE. ALL ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION: TAGS ATTACHED, PACKAGING INTACT, AND PRODUCT UNWORN & UNWASHED.